Terms & Conditions – UrbanUrsery
Last Updated: June 30, 2025
Welcome to UrbanUrsery! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Product Information
We strive to provide accurate product descriptions, images, and care details. However, plant appearance may vary slightly due to natural variations. Pot designs shown are for reference only unless specifically mentioned.
2. Pricing & Payment
All prices are listed in INR and are inclusive of applicable taxes. We reserve the right to change product pricing without prior notice. Payments must be made in full before the order is processed.
3. Order Acceptance
Your order is confirmed once payment is completed and a confirmation email is received. We reserve the right to cancel or refuse any order at our discretion due to availability, incorrect pricing, or suspected fraud.
4. Delivery & Shipping
We aim to deliver healthy plants with care. Delivery times may vary based on location and weather conditions. Delays will be communicated via email or phone.
5. Cancellations
Orders can only be cancelled before dispatch. Once shipped, cancellations are not accepted. Please refer to our Return & Refund Policy for more details.
6. Intellectual Property
All content on our website, including images, logos, text, and graphics, is the property of UrbanUrsery and protected by copyright laws. You may not use any content without our written permission.
7. Liability Limitations
UrbanUrsery is not responsible for damages caused by improper plant care after delivery. Our responsibility is limited to the value of the purchased product in case of an approved refund or replacement.
8. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the site implies acceptance of the updated terms.
9. Contact Us
For any questions regarding these terms, please contact us at support@urbanursery.com or call +91 93191 90695.
Thank you for shopping with UrbanUrsery – where green living begins!