Privacy Policy – UrbanUrsery
Last Updated: June 30, 2025
At UrbanUrsery, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website and services.
1. Information Collection
We collect basic personal details such as your name, email address, contact number, and shipping/billing address when you place an order or sign up on our site.
2. Order & Payment Details
All payment transactions are processed securely through trusted third-party payment gateways. We do not store or have access to your complete payment information.
3. Use of Personal Data
Your information is used to fulfill your orders, send order updates, offer customer support, and share relevant promotional content (only if you’ve opted in).
4. Email & Marketing Consent
If you subscribe to our newsletter, we may send you updates, tips, or promotions. You can opt-out at any time via the unsubscribe link.
5. Cookies & Tracking
We use cookies to improve your browsing experience, remember preferences, and track website usage. You can manage or disable cookies through your browser settings.
6. Secure Browsing
Our website uses SSL encryption to ensure all information shared with us is protected and secure during transmission.
7. Data Storage & Protection
Your data is stored in a secure environment and is accessible only to authorized personnel for order processing and customer service.
8. Third-Party Services
We share your necessary information only with logistics providers and payment processors. We do not sell, rent, or trade your personal data.
9. Account Privacy
If you create an account with us, please keep your password confidential. Your account details and order history are securely stored.
10. Access to Your Data
You have the right to access, correct, or delete your personal information by contacting us at support@urbanursery.com.
11. Opting Out
You may opt out of marketing communications anytime by clicking the unsubscribe link in our emails or by contacting us directly.
12. Policy Updates
We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated effective date.
13. Customer Support
For any questions regarding this policy or your data, please reach out to us at support@urbanursery.com or call us at +91 93191 90695.
14. Your Trust Matters
We are committed to maintaining your trust by protecting your privacy at every step of your journey with UrbanUrsery.
Thank you for choosing UrbanUrsery — Where Nature Meets Your Home.